V8tality (“V8tality,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how V8tality collects, uses, discloses, retains, and protects personal information when you visit V8tality.com, request information, schedule a consultation, communicate with us, purchase products, or otherwise interact with our services.
This Privacy Policy applies to information collected through our website and through other interactions that expressly reference this Privacy Policy.
1. WHO WE ARE
V8tality is an authorized Carico dealer offering select home systems and products, including solutions relating to water, air, sleep, home care, cookware, and cutlery.
V8tality is an independent dealer and is not Carico itself.
For purposes of this Privacy Policy, V8tality is the business responsible for personal information collected directly through V8tality-controlled channels, except where a third-party provider independently determines how it processes information under its own privacy policy.
2. INFORMATION WE COLLECT
We collect only information reasonably necessary for legitimate business purposes.
The categories of information we may collect include:
A. Identifiers
Depending on how you interact with us, this may include:
First and last name
Email address
Telephone number
Mailing address
Shipping address
Account or customer identifiers
Online identifiers
B. Commercial Information
This may include:
Products or systems you view or inquire about
Products purchased
Purchase history
Consultation requests
Preferences you voluntarily provide
Transaction information
Customer-service interactions
C. Internet or Network Activity
We may collect information such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Website navigation
Referring website
Approximate location derived from IP address
Date and time of website activity
Information concerning interactions with our website
D. Communication Information
If you contact us, we may retain information contained in:
Emails
Text messages
Telephone communications
Consultation requests
Customer-service communications
Other communications you voluntarily provide
E. Inferences and Preferences
We may create limited business-related inferences from information you provide or from your interactions with our website, such as product interests or communication preferences.
3. INFORMATION WE DO NOT ASK YOU TO SUBMIT
V8tality’s ordinary website forms are not intended to collect medical records or other highly sensitive health information.
Please do not submit through our website:
Medical diagnoses
Medical records
Prescription information
Laboratory results
Insurance information
Detailed medical histories
Social Security numbers
Financial-account passwords
Other sensitive information that is not specifically requested
V8tality does not provide medical diagnosis or treatment.
If you voluntarily provide health-related information in a communication, we will handle it according to applicable law and our actual business practices. We do not ask customers to use ordinary website forms as a health-information repository.
4. HOW WE COLLECT INFORMATION
We may collect information:
Directly from you
Through website forms
When you request a consultation
When you purchase a product
When you contact customer support
When you communicate with us
Automatically through website technologies
Through service providers acting on our behalf
Through advertising and analytics technologies, where permitted
5. COOKIES AND SIMILAR TECHNOLOGIES
V8tality and certain third-party service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.
These technologies may be used to:
Operate the website
Maintain functionality
Remember preferences
Understand website traffic
Measure website performance
Analyze marketing performance
Prevent fraud
Improve the user experience
Support advertising and remarketing where permitted
Some third parties may collect information about your online activities over time and across different websites.
Where required by applicable law, V8tality will provide appropriate notice and choices concerning cookies, targeted advertising, sale, or sharing of personal information.
You can also control certain cookies through your browser or device settings.
Disabling certain technologies may affect website functionality.
6. WHY WE USE PERSONAL INFORMATION
We may use personal information for the following business purposes:
Responding to inquiries
Scheduling consultations
Providing requested information
Processing orders
Processing payments through authorized providers
Fulfilling purchases
Shipping products
Providing customer support
Managing customer relationships
Communicating about transactions
Sending requested marketing communications
Measuring advertising effectiveness
Improving our website
Improving products and services
Detecting fraud
Maintaining security
Troubleshooting technical problems
Complying with legal obligations
Establishing, exercising, or defending legal claims
Protecting our rights and property
We will not use personal information for materially incompatible purposes without providing appropriate notice when required.
7. MARKETING COMMUNICATIONS
We may communicate with you by email, telephone, or text message where permitted by applicable law and where appropriate consent has been obtained.
Marketing emails will include an unsubscribe mechanism.
You may unsubscribe from promotional emails at any time.
Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications.
Telephone Calls
If you provide your telephone number, we may use it to respond to your inquiry, schedule appointments, provide customer service, or communicate regarding a transaction.
Marketing calls will be conducted in accordance with applicable law.
SMS / Text Messages
If you separately provide the required consent to receive marketing text messages, V8tality may send promotional or informational SMS messages consistent with that consent.
Message and data rates may apply. Message frequency varies.
You may withdraw marketing SMS consent by replying STOP.
You may request assistance by replying HELP.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
If you have consented to both transactional and marketing messages, opting out of marketing messages may not necessarily terminate necessary transactional communications.
V8tality will maintain records of applicable SMS consent and opt-out requests in accordance with applicable requirements.
8. HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to categories of recipients necessary to operate the business, including:
Website hosting providers
Customer relationship management providers
Appointment scheduling providers
Payment processors
Shipping and fulfillment providers
Email service providers
SMS service providers
Analytics providers
Advertising and marketing providers
Technology providers
Customer-service providers
Professional advisers
Legal or regulatory authorities where required
Business transaction counterparties where legally permitted
We may also disclose information when necessary to:
Comply with law
Respond to lawful governmental requests
Prevent fraud
Protect users
Protect V8tality
Enforce agreements
Establish or defend legal claims
9. SALE OR SHARING OF PERSONAL INFORMATION
V8tality does not sell personal information for monetary consideration as a primary business activity.
However, certain advertising, analytics, or marketing technologies may constitute “sale” or “sharing” under certain state privacy laws even when no money is directly exchanged for the information.
Where applicable law gives you the right to opt out of sale or sharing, V8tality will provide an appropriate method for exercising that right.
California residents may exercise applicable California privacy rights using the methods described below.
10. CALIFORNIA PRIVACY RIGHTS
This section applies to California residents to the extent V8tality is subject to the California Consumer Privacy Act, as amended (“CCPA”), and its implementing regulations.
The CCPA provides California residents with rights that may include:
Right to know
Right to access
Right to delete
Right to correct
Right to opt out of sale or sharing
Right to limit certain uses of sensitive personal information where applicable
Right to non-discrimination for exercising applicable privacy rights
The availability and scope of these rights depend on applicable law and may be subject to exceptions.
Categories of Personal Information
Depending on your interaction with V8tality, we may collect categories including:
Identifiers
Customer records information
Commercial information
Internet or network activity
Geolocation information at an approximate level
Inferences
Other information voluntarily provided by you
We do not intentionally request or maintain sensitive personal information beyond what is reasonably necessary for the purposes disclosed in this Privacy Policy.
Sources
We may obtain information:
Directly from you
Automatically from your device
From service providers
From advertising or analytics technologies
From other sources where legally permitted
Business Purposes
We may use the above information to operate, maintain, improve, market, secure, and provide our products and services.
Exercising California Rights
California residents may submit a privacy request by contacting:
Privacy Request: [INSERT PRIVACY EMAIL ADDRESS]
You may also use any privacy-request mechanism provided on V8tality.com.
We may need to verify your identity before completing a request.
We will not discriminate against you for exercising rights provided by applicable law.
11. NEVADA PRIVACY RIGHTS
V8tality operates in Nevada and may be subject to Nevada privacy requirements.
Nevada law provides consumers with certain rights concerning covered information, including a right to submit a verified request directing an operator not to sell certain covered information.
To submit a Nevada privacy request, contact:
Privacy Request: [INSERT PRIVACY EMAIL ADDRESS]
We will process verified requests in accordance with applicable Nevada law.
Nevada law requires certain website privacy disclosures, including categories of information collected, categories of third parties with whom information may be shared, available processes for reviewing or correcting information, notice-change practices, and disclosure concerning third-party tracking. This Privacy Policy is intended to address those requirements where applicable.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing products and services
Maintaining customer records
Completing transactions
Meeting legal obligations
Resolving disputes
Enforcing agreements
Maintaining security
Preventing fraud
Maintaining legitimate business records
Retention periods vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.
13. DATA SECURITY
V8tality maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information.
No electronic system or transmission over the internet can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security.
If V8tality experiences a legally reportable security incident, we will provide notifications required by applicable law.
Certain federal requirements concerning identifiable health information may apply to businesses that fall within the scope of the FTC Health Breach Notification Rule. V8tality does not operate its ordinary website as a personal health record system. If our practices change in a manner that brings additional legal requirements into scope, we will update our practices and disclosures accordingly.
14. CHILDREN
V8tality’s website is not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us using the information below.
15. THIRD-PARTY WEBSITES
Our website may contain links to websites operated by third parties.
V8tality is not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the applicable privacy policy before submitting personal information to a third party.
16. BUSINESS TRANSFERS
If V8tality is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
When we make material changes, we will update the Effective Date and Last Updated date and provide additional notice where required by applicable law.
18. CONTACT US
For privacy questions, privacy requests, or requests concerning your personal information:
V8tality
Website: V8tality.com
Privacy Email: [email protected]
Business Address: Las Vegas, Nevada
Please include your name, contact information, the nature of your request, and any information reasonably necessary for us to verify your identity and process the request.